1: __ is a summary of all the interactions a customer has with the organization through different touchpoints.
Answer : Customer experience—or CX
2 : Design thinking is a linear process.
Answer : Flase
3: __ prototypes are built using papers, stickers, or any readily available materials, and are not necessarily working.
Answer : Low Fidelity4: Framing the problems, allowing experimentation, communicating ideas, and collaborating with the team are the qualities of a __?
Answer : A team leader
5: For the design thinking process to evolve, Interaction designers should deepen their knowledge on Human Interactions with _.
Answer : Machines
6: What are the two things that the teams generally forget during idea generation?
Answer : Socializing, Delivery
7: A good leader must know the skills of the team members.
Answer : True
8: Customer Experience is applied only to IT organizations.
Answer: Flase
9: Which of these is a component of a good Customer Experience?
Answer : Archetypes
10: UX and UI are the same.
Answer : Flase
11: Which of the following best describes prototyping?
Answer : Experiencing concepts in real life
12:Design Thinking is a _ centered way of solving a problem.
Answer : Human
12: The following are stages in the design thinking process, except _.
Answer : Production
Design thinking questions and answers TCS